Contract Hire & Mobility Products Safely spreading the cost

A helping hand when you need it most from

First Senior Finance. 

Contract Hire What exactly is it and how does it work?

Contract Hire - Motion Products Only

Contract Hire What exactly is it and how does it work?

An express guide

Get Mobile Finance is a simple and easy way to solve your mobility problems with a simple four weekly payment, allowing you to regain your independence and freedom.

Get mobile contract hire works like this:

• A product is selected that fully meets your needs
• Your supplier will then complete a simple application form.
• On receipt of application First Senior will call you to confirm your details and ensure that you are happy to proceed with the arrangements.
• If approved you must pay a pre-agreed advance payment directly to your product supplier.
• You then repay First Senior your pre-agreed installments over the duration of the agreement by direct debit until the outstanding balance is

Contract Hire

What are the benefits?

Benefit overview

• The right product without delay
• Spreading the payments will enable you to get the most suitable product for
• Pre-agreed fixed repayments mean your payments will never change, therefore ideal for budgeting.
• Quick We aim to have a decision on your application within 4 hours.
• Easy to arrange. First Senior staff and approved mobility advisors will guide you through the entire process from application to your first repayment.
• Low advanced payment with minimal impact to your
• No fuss, easy payments by Direct
• No medical certificate required but we ask you to provide an accurate
• outline of your medical
• No upper age
• Insurance and Roadside Recovery
• Anything outside of your manufacturer’s warranty,

e.g. consumable items and servicing, will be chargeable.

• If you want to add accessories these are chargeable

Contract Hire

Next steps?

What you need to do now:

• Contact your First Senior approved mobility provider and select your product.
• Your provider will guide you through the application form and will forward it to First
• First Senior will then contact you to confirm your details and that you are happy to proceed.
• First Senior will send you your Pre-Contract document information to you prior to Please ensure you read and understand these prior to accepting delivery.

It is all too easy to delay the purchase of a mobility product because of high, upfront costs. Our simple advice is this. You now don’t have to.

Motion Healthcare have teamed up with First Senior

to create ‘Get Mobile Finance’ to provide an affordable solution to suit your mobility needs.

We understand the extra freedom that these products provide and that cost is always a factor. Therefore, we offer a straight forward finance option with a quick and easy application process to suit your budget.

With Get Mobile Finance - affordability starts here.

Why choose

Get Mobile Finance?

Ethical & responsible lending Easy application & processing Enhanced Service Levels

Ethical & Responsible Lending

First Senior genuinely understand the needs of clients when purchasing mobility products.

We should, we’ve been helping thousands of customers just like you for many years. It is this understanding that underpinned the creation of Get Mobile Finance with Motion Healthcare to get the best product to suit you and still fit in with your budget.

Easy Application & Processing

We have made applying easier than ever. You will be guided every step of the way by one of our approved mobility advisors. Our friendly UK staff will then call to confirm details and ensure you are happy to proceed. All documentation will be handled by us and your supplier can then arrange delivery.

Enhanced Service Levels

We take the quality of service we provide very seriously and monitor our performance on a continual basis. Our ethical and responsible lending guidelines combined with first class customer service, ensures the entire process is as straight forward as possible. We look forward to welcoming you to Get Mobile Finance.

Unsure if finance is suitable for you?

Speak to one of our friendly staff for straight forward advice and guidance. Call Letchworth on 01462 708830 or Harrow on 0208 424 2512.

Enhanced Customer Service: Our promise to you

We take responsible lending and the quality of service provided very seriously and monitor our performance on a continual basis. We aim to provide the best possible experience and to consistently meet and exceed agreed service levels:

Customer Benefits

We are currently the only finance house specialising in the mobility industry and provide the most competitive rates. Our underwriting allows us to consider applicants that many other finance providers can not.

We conscientiously review each individual application based on the ability to repay and age is never a barrier.

Setting up your contract hire plan

We aim to have a decision on your application within 4 hours.

We will provide a pre-contract information document for your approval. We aim to accommodate your preference for your repayment start date

Professional Friendly Service

UK based call centre.

We aim to answer 90% of calls within 10 seconds.

We will respond to any email contact in 12 hours or less.

We will be available between 9am and 5pm Monday through Friday. We aim to handle any query you have with your finance within 1 hour.

Complaints Procedure Service

We constantly strive to keep our customers happy throughout our exceptional customer service, however if on the rare occasion we fail to deliver on any level: We acknowledge all complaints within 5 working days.

We aim to resolve all complaints within 10 working days.

We will advise you if we need more time to investigate further.

For more information call our friendly sales team on: 01582842224

First Senior Finance

Unit 2, Cotswold Business Park Millfield Lane, Caddington Bedfordshire LU1 4AR

Tel: 01582 842224

info@firstsenior.com www.firstsenior.com