VAT Exemption

VAT EXEMPTION

If you have a long-term illness or are disabled, you don’t have to pay VAT on certain goods and services that you buy in the UK. In general the equipment covered by this scheme are things that are of practical help to you because of your illness or disability.

Look out for the VAT Exempt logo on products when browsing the site. 

All products showing this logo are eligible for zero-rated VAT.  If this logo is missing, the price you see will be VAT inclusive price.

If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people or the HMRC National Advice Service on 0300 200 3700.

 What counts as a long-term illness or disabled?

 For VAT purposes, you have a long-term illness or are disabled if you meet any of the following conditions:
  • you have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities
  • you have a condition that the medical profession treats as a chronic sickness, such as diabetes
  • you are terminally ill
So, you don’t qualify if you are elderly but otherwise able-bodied, or if you’re only temporarily disabled or incapacitated.
You don’t have to physically buy the goods in person. If your parent, guardian, wife or husband buys the goods and services for you, then you will not be charged VAT.

What counts as personal or domestic use?

Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes.

Testimonials

Our Customers are the most important part of everything we do

To save us a lot of time we have put mobilityworld as a favorites as after looking a round on the Internet they was the only one to have to have the item we wanted with fair prices.

Mr & Mrs M Llewellyn

Thank you for the extremely fast delivery of my recent order. It is reassuring to know that good customer service is still around. Many thanks.

Malcolm Wilkinson

We wish to thank you for your very helpful and efficient service that you provided us when we purchased an electric bath seat from your company. Thank you once again.

Mr A. J. Woodward