VAT Exemption
VAT Relief: Save 20% on Your Order
If you have a long-term illness or disability, you qualify to purchase equipment VAT-free, instantly saving you 20% on Eligible Items.
How to Claim Your VAT Exemption
We’ve made the process simple. You don’t need to fill out any paperwork by hand or wait for a refund.
- Identify Eligible Items: Look for the VAT Exempt Badge on our product pages.
- Add to Basket: Shop as normal.
- Self-Declare: At checkout, simply tick the box and enter the name of the person the item is for and their condition.
- Instant Discount: The 20% VAT will be removed from your total immediately.
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Who is Eligible?
According to HMRC, you are eligible if you have a condition that the medical profession treats as a chronic sickness. Examples include:
- Arthritis
- Diabetes
- Heart Conditions
- Stroke / Mobility Issues
- Visual or Hearing Impairments
- Terminal Illness
Frequently Asked Questions
| Can I buy for a family member? | Yes, you can claim the relief if you are purchasing on behalf of a parent, spouse, or child who qualifies. |
| Need more help? | Call the HMRC helpline at 0300 200 3700 or read HMRC Notice 701/7. |
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